You can simply select the product you want to customize > Select your customization options > upload artwork or text and that's it! You will recieve a proof to approve after purchase to make sure we get it right the first time. If you need assistance with your artwork please reach out to us at  support@theluuacompany.com we respond fast.

Yes we do. Get a free quote HERE We enjoy making custom orders and custom requests to modify some of our current selections to your personal preference. Keep in mind when a custom order is made we communicate through the process with you via phone or email to send pictures for approval of the completed work before starting production. 

Please allow 24-48 hours production time for customized products (after approval of proof) for your order to ship out, average lead times before shipping are 3-5 business days excluding holidays. All other products (depending on popularity) could take 7-14 days. (This excludes bulk orders)
Tracking numbers will be updated in 3-5 business days. If you don't have a tracking number after order completetion notification please email us at support@theluuacompany.com

You will receive multiple emails regarding your order conformation, status and upcoming delivery. If you still need help locating youur package send us a message through our live chat or email support@theluuacompany.com.

Please send us an email to support@theluuacompany.com
and we will be happy to assist you in any way we can. We respond fast. If you wish to get a prompt response please attach your order number and address the problem clearly. If no order number, no problem, just send over an email and our staff will answer all questions asap via email or live chat during business hours which are Mon.-Sat. 8am-6pm EST.